Privacy policy


The visitor is informed of the regulations concerning marketing communication, the law of 21 June 2014 on confidence in the Digital Economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

Hereinafter is defined as a "visitor" means any person who consults the website from a terminal with a unique identification.

Responsible for the collection of personal data

For the personal data collected in the context of the visitor's browsing, the person responsible for the processing of personal data is: Domaine du Château de la Chaize, represented by Christophe Gruy.

As the controller of the data we collect, we are committed to complying with the legal provisions in force. In particular, it is up to us to establish the purposes for which our data is processed, to provide our visitors, based on the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever we process personal data, we take all reasonable steps to ensure that the personal data is accurate and relevant to the purposes for which we process it.

What data is collected?

We may process some or all of the following data:

Civil status




Telephone number


Mailing address

IP address

How long we store your data

The data transmitted through the contact form (marital status, surname, first name, company, phone, e-mail, consent) are sent by e-mail so that we can respond to you quickly. We always delete emails after they have been answered. One copy is kept safe on our website for a period of 3 years.

Your IP address is only used for statistical analysis purposes. This data will be kept for 38 months from your last connection. The expiration date will be extended each time you log in.

Disclosure of your personal data

We do not pass on or sell your personal data.

Only your IP address may be transmitted to Google Inc. for statistical and analytical purposes.

Right of access, rectification and opposition

In accordance with current European regulations, as a visitor to our site, you have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), the right to update and completeness of your data, the right to block or delete your personal data (Article 17 of the GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or the collection, use, communication or storage of which is prohibited.

Right to withdraw your consent at any time (Art. 13-2c GDPR).

Right to restriction of the processing of your data (Art. 18 GDPR).

Right to object to the processing of your data (Art. 21 GDPR).

Right to the portability of the data you have provided, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)

Right to determine the fate of your data after your death and to choose to whom we should (or not) disclose this data to a third party that you have previously designated.

As soon as we become aware of the death of a visitor and in the absence of instructions from them, we undertake to destroy their data, unless their retention is necessary for evidentiary purposes or to meet a legal obligation.

If you wish to know how we use your personal data, rectify it, or object to its processing, you can contact us in writing at the following address: Château de la Chaize 69460 Odenas

In this case, you must indicate the personal data that you wish to correct, update or delete, identifying yourself precisely with a copy of your identity document (identity card or passport).

Requests for the deletion of personal data will be subject to the obligations that are imposed by law, in particular with regard to the retention or archiving of documents. Finally, you can file a complaint with the supervisory authorities, and in particular the CNIL (

Non-disclosure of personal data

We do not process, host or transfer the information collected about our visitors to a country located outside the European Union or recognized as "unsuitable" by the European Commission without prior notice to the visitor. However, we remain free to choose our technical and commercial subcontractors provided that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

We undertake to take all necessary precautions to preserve the security of your information and in particular to ensure that it is not communicated to unauthorized persons. However, if we become aware of an incident impacting the integrity or confidentiality of some of your information, we undertake to inform you and communicate to you the corrective measures taken as soon as possible.

Within the limits of their respective responsibilities and for the purposes set out above, the main persons likely to have access to your data are the employees of the company Domaine du Château de la Chaize in order to respond to your contact request and the employees of the company STORM in the context of its intervention on the website.